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Resolving Conflicts at Work
    Brianna Shaw, MSP
  • on Aug 28, 2019 |

During your time in the working world, a conflict may arise in your workplace. The existence of conflict is not necessarily a negative thing. If conflict is resolved responsibly, it can lead to professional and personal growth.

Avoiding conflict is often known to be the easiest way to deal with it. However, this does not mean the conflict will go away. Rather it pushes the conflict aside, only to have it return. By actively resolving conflicts when they occur, you can create a more positive work environment for everyone.

The following tips will help you to handle conflicts in the workplace:

  • Having clearly defined job descriptions so that people know what’s expected of them, and a well formulated chain of command to allow for effective communication; which also helps avoid conflicts
  • Seek out areas of potential conflict and actively intervene, doing this will likely prevent certain conflicts from ever arising
  • Pick your battles and focus on what’s most important for your organization. However, if the issue is important enough to create a conflict then it is important enough to resolve.
  • With every conflict comes the potential for teaching/learning, growth and development.

Work together as a team to address conflicts as soon as possible, allowing an open line of communication. This is a very important aspect of working in an organization or office setting. If you have healthy working relationships and workplace, you and your organization can strive for success.